AI Voice Automation for Call Centers, Support, and Enterprise Workflows
VocsNova is a multilingual AI-powered voice automation platform that handles customer calls with >90% accuracy, real-time analytics, sentiment understanding, and flawless workflows.
What isVocsNova?
A complete AI voice automation platform combining calling, workflows, ticketing, logs, analytics, and insights in one intelligent system.
AI Voice Agent
Intelligent voice conversations with natural language understanding and multilingual support.
Analytics & Insights
Real-time dashboards with call metrics, sentiment analysis, and performance tracking.
Ticketing + Call Logs
Automatic ticket creation, call transcripts, and searchable conversation history.
Voice Workflow Builder
Design custom conversation flows with drag-and-drop interface and conditional logic.
VOCSNOVA AUTOMATION WORKFLOWS SUPPORT INTELLIGENCE
Experience the power of AI-driven voice automation with intelligent workflows, real-time analytics, and seamless customer interactions.
Everything You Need to
Automate Voice Operations
AI Calling & Voicebot
Natural conversations with intent detection, emotion recognition, and context awareness
Analytics Dashboard
Real-time metrics, performance trends, and actionable insights across all calls
Ticket Management
Automatic ticket creation, prioritization, and intelligent routing to human agents
Call Logs
Complete call history with transcripts, recordings, and sentiment analysis
Workflow Builder
Visual workflow designer with triggers, conditions, and multi-step automations
Integrations
Connect with CRM, helpdesk, and communication tools via REST APIs and webhooks
Powerful Platform,
Beautiful Interface
Complete Call History
Track every interaction with detailed call logs. Monitor call duration, outcomes, and agent performance in real-time. Advanced filtering and search capabilities help you find any conversation instantly.
Smart Ticket Management
Streamline customer support with intelligent ticket routing and resolution tracking. Monitor ticket status, assign agents, and ensure every customer inquiry is handled efficiently with our comprehensive ticketing system.
AI-Powered Voice Agents
Deploy intelligent voice agents that understand context and respond naturally. Our AI analyzes conversation patterns in real-time, providing insights and suggestions to improve every interaction.
Data-Driven Insights
Gain deep insights into your operations with our comprehensive analytics dashboard. Visualize key metrics, track trends, and make data-driven decisions to optimize your business processes.
360° Customer Journey
Optimization with AI
Combining the power of self-service AI Agents and Real-time AI Agent Assist in one platform. The self-service bots help customers get the information and service they need without having to contact a human agent or automating upfront conversation. At some point if the call or chat is transferred to human agent, the AI Agent Assist bot provides vital insights from past interactions, further enabling effective, context-rich support to human agents.
Solutions for Every Industry
VocsNova adapts to your business needs with industry-specific voice automation
Customer Support
Handle support queries 24/7 with AI agents that understand context and resolve issues instantly
Sales & Lead Qualification
Qualify leads, schedule demos, and nurture prospects with intelligent conversation flows
Automobile Service Calls
Schedule appointments, provide service updates, and handle customer inquiries automatically
Education Follow-ups
Student queries, admission support, and course information delivered through voice automation
Agriculture Helplines
Provide farming guidance, weather updates, and support in local languages for rural areas
Healthcare Appointment Calls
Book appointments, send reminders, and handle patient inquiries with HIPAA compliance
Powered by Advanced AI
Built on cutting-edge language models and speech technology
Custom LLM Choice
Choose from GPT-4, Claude, Gemini, or Groq. Deploy your preferred language model for optimal performance.
Real-Time Speech Recognition
Ultra-low latency speech-to-text with 95%+ accuracy across multiple languages and accents.
Emotion + Intent Detection
Understand customer sentiment and intent in real-time to provide empathetic, context-aware responses.
Simple, Transparent Pricing
Choose the plan that fits your needs
Starter
Perfect for small teams testing voice automation
- Up to 1,000 calls/month
- Basic AI calling
- Simple workflows
- Email support
- 7 days call history
- Basic analytics
Growth
For growing businesses scaling support
- Up to 10,000 calls/month
- Advanced AI with custom training
- Complex workflows & triggers
- Priority support (24/7)
- 90 days call history
- Advanced analytics + insights
- CRM integrations
- Custom voice cloning
Enterprise
Tailored solutions for large organizations
- Unlimited calls
- Custom LLM deployment
- White-label options
- Dedicated account manager
- Unlimited call history
- Custom analytics dashboards
- SSO & advanced security
- SLA guarantees
Why VocsNova Exists
We're on a mission to make voice automation accessible, reliable, and genuinely helpful for businesses worldwide
Reliability
99.9% uptime guarantee with enterprise-grade infrastructure. Your customers always get the support they need, when they need it.
Accuracy
>90% call resolution accuracy powered by advanced AI models. Continuously learning from every conversation to improve performance.
Speed
Deploy in days, not months. Pre-built templates and intuitive workflows get you up and running faster than any competitor.
Scalable
Handle thousands of live calls simultaneously with instant response times. No delays, no bottlenecks—just seamless scalability.